Success Stories

Has Dover Federal helped you with solutions for your financial success? Contact us with your success story and you may get published on our website or in the next newsletter. See below to read and see samples of success stories from our other valued members.

Thoughts From Our Members

"My wife and I purchased a used 06 Nissan Murano from a great car dealership in New Jersey. We did all the financing through them and received a 5% interest rate. Word got around the office that it was a high interest rate, so a co-worker said I should contact Dover Federal to see what they could do. We had never refinanced anything before, but we talked to a very sweet lady with Dover Federal and she made the process painless. It was the easiest thing I have ever done! She took care of everything and we just had to come in, sign and go over the paperwork; it took just a few minutes. Refinancing cut our interest rate in half which lowered our payments. We ended up paying off our car loan a lot sooner. Dover Federal is a great place to bank!"

- Kyle Hoyd

"I love the new New Castle building! Quite frankly, I quit coming to Dover Federal because the old building was so small. It was never a question of treatment or service- just that the old building was so small and cramped. The bank I was using hit me with balance inquiry, over-limit and processing fees for using the ATM and I decided it was time to come back to Dover Federal. You don't have to keep thousands of dollars in your account - they treat people right because that's' the way they do business. I was glad to see this new building going up and right in my neighborhood, too! It was worth the wait."

- Norman Sheppard, Jr.

"We've been members less than a week. We had gone into the Smyrna branch and saw the ads for the sale. So we came to preview day- saw the car and fell in love with it! We talked with Karen Beers, at the Call Center, and found her to be most knowledgeable, helpful and friendly. She directed us to speak about a loan with Laurie Johnson, Smyrna Branch Manager, who had a "world of patience" in dealing with us. The Enterprise folks, Brian, Mike and KK, were great to deal with. We are completely satisfied with our experience today. We knew we would find a high quality, affordable car at this sale- our trade-in was from Enterprise!"

- Debbie Poore and Nick Blend

"Coming to the sale was a last minute decision. We weren't sure if our old car could be used as a trade-in, but everyone was so friendly and answered all of our questions. Everything was explained and made clear to me and I never felt as though anyone was annoyed with all my questions."

- Dorothy and Francis Urick

"Everyone was so professional. I'm very happy with the loan process- it was so easy and there was no hassle! I have never had anything go so smoothly. With the great rebate on the loan and the gas card with the sale; how do you make any money?!"

- Aaron Contant

Credit Card Compromised

Do you worry about identify theft or the security of your credit cards? Watch this video for peace of mind to see how we help and protect our Members.