Due to scheduled monthly maintenance, Online Banking, Mobile Banking and Telephone Banking will be unavailable Thursday, December 9, from 7 P.M. until 11 P.M. We apologize for any inconvenience.
Home Depot Breach
Home Depot reported that a data breach may have impacted some debit and credit cardholders who shopped in its stores. Our members are our priority, we’re monitoring member’s accounts for suspicious activity. If any fraudulent activity is detected, we’ll notify you immediately. If you shopped at Home Depot and believe you may have been affected, please reach out to us at (302) 678-8000. In the meantime, check your accounts frequently using our online banking or mobile app. We are here to help.
Home Depot is offering free identity protection services and credit monitoring for customers who used their cards at the store from April on. More information can be found on their media center.
More information about identity theft and how to protect yourself can be found here.
Disaster Relief and Severe Weather Assistance
Dover Federal wants you to know that we are here for our members and ready to assist following the severe weather and natural disasters that turn so many lives upside down. We realize that many people in the affected areas are negatively impacted and we are here to provide assistance in the recovery process. Dover Federal has a disaster assistance loan that may help ease some of the short-term day to day financial burdens experienced after a natural disaster. Please contact member services at 888-818-3328 so that we can discuss how we might be able to support you. Dover Federal promises to make a positive difference in your financial life.
For a list of impacted areas, please refer to FEMA's site at www.fema.gov.
Check Images Available Now
In order to better serve you, we have added a new enhancement to our Home Banking site: Check Images. When viewing your transaction history, simply click on your check number, and you will be able to view both the front and back of your check images. This is one more step in delivering The Dover Federal Way.