Success Stories

Has Dover Federal helped you with solutions for your financial success? Contact us with your success story and you may get published on our website or in the next newsletter. See below to read and see samples of success stories from our other valued members.

Thoughts From Our Members

"My son and I were at Price Acura doing final paperwork to purchase my son's first vehicle, a 2004 Nissan Maxima. We were approved to use their financing company at an interest rate of 11%. I wanted to keep the monthly payments as close to $200.00 as I could. With the interest rate at 11% the payments would come in around $240.00 per month. While we sat there trying to haggle the price down, I received an email from Dover Federal Credit Union on my mobile phone which offered 3% financing on new or used vehicles. It was my first time seeing the ad. I told the folks at Price to hold the paperwork, as I was going to drive across town and speak to a rep at DFCU about the email I received. I had to wait until the following day as it was 5pm. My son and I went into DFCU first thing the next morning. They agreed to process a loan to cover the cost of the vehicle at a 3% interest rate. I was, once again, floored. The low interest rate brought the monthly cost of the vehicle down to $220.00 per month. PERFECT! We took the check to Price Acura and purchased the vehicle. My son was thrilled.

In this situation, the timing of receiving the email while negotiating a deal was once again AMAZING!!! It was almost like someone knew we were sitting there negotiating, like DFCU is our guardian angel. They always seem to be there when we need them." - Debra

I am so happy and proud to be a Dover Federal Credit Union member. I am also very thankful for your kindness. Your support has helped a great deal. - Patricia

Easiest, most hassle free, military friendly institutions around! Nothing but great things to say, especially about Amber and Libby. Super sweet, knowledgeable and efficient! Thanks for a great experience! - Shannon

"My wife and I purchased a used 06 Nissan Murano from a great car dealership in New Jersey. We did all the financing through them and received a 5% interest rate. Word got around the office that it was a high interest rate, so a co-worker said I should contact Dover Federal to see what they could do. We had never refinanced anything before, but we talked to a very sweet lady with Dover Federal and she made the process painless. It was the easiest thing I have ever done! She took care of everything and we just had to come in, sign and go over the paperwork; it took just a few minutes. Refinancing cut our interest rate in half which lowered our payments. We ended up paying off our car loan a lot sooner. Dover Federal is a great place to bank!"
- Kyle Hoyd

"I love the new New Castle building! Quite frankly, I quit coming to Dover Federal because the old building was so small. It was never a question of treatment or service- just that the old building was so small and cramped. The bank I was using hit me with balance inquiry, over-limit and processing fees for using the ATM and I decided it was time to come back to Dover Federal. You don't have to keep thousands of dollars in your account - they treat people right because that's' the way they do business. I was glad to see this new building going up and right in my neighborhood, too! It was worth the wait."
- Norman Sheppard, Jr.

Always very friendly! When applying for a loan the process is always quick, professional and hassle free, which is why I've used them for 3 loans. - Stephen

"We've been members less than a week. We had gone into the Smyrna branch and saw the ads for the sale. So we came to preview day- saw the car and fell in love with it! We talked with Karen Beers, at the Call Center, and found her to be most knowledgeable, helpful and friendly. She directed us to speak about a loan with Laurie Johnson, Smyrna Branch Manager, who had a "world of patience" in dealing with us. The Enterprise folks, Brian, Mike and KK, were great to deal with. We are completely satisfied with our experience today. We knew we would find a high quality, affordable car at this sale- our trade-in was from Enterprise!"
- Debbie Poore and Nick Blend

Dover Federal is a well run and honest institution. We appreciate their support more than they know! They are true a rarity in the financial sector. - Louis

"Coming to the sale was a last minute decision. We weren't sure if our old car could be used as a trade-in, but everyone was so friendly and answered all of our questions. Everything was explained and made clear to me and I never felt as though anyone was annoyed with all my questions."
- Dorothy and Francis Urick

"Everyone was so professional. I'm very happy with the loan process- it was so easy and there was no hassle! I have never had anything go so smoothly. With the great rebate on the loan and the gas card with the sale; how do you make any money?!"
- Aaron Contant

Credit Card Compromised

Do you worry about identify theft or the security of your credit cards? Watch this video for peace of mind to see how we help and protect our Members.

Auto Loan

Watch this video to see how our Member Service Representative helped a Member save money with purchasing their new car.

Money Market Accounts

See how our Teller helped a Member open a great rate Money Market Account to earn money on their investment in this video.

There for the Troops

See how great member service and dedication to US military troops are part of how Dover Federal supports the community.

Helpful Member Services

The helpful services from Dover Federal make this working mother's life easy!

A Long History of Service

Henrietta B. shares about her positive experiences with Dover Federal.

Reaching Members of All Ages

Watch how personal attention from Dover Federal can make saving money fun and interesting for kids.

Making Time for Members

Long V. explains the benefits of Dover Federal's personalized service.

Friendly and Outgoing Service

Sheila G. shares how Dover Federal's Member Service Representatives make a difference.

First Car Loan

See how easy it can be to buy your first car with a Dover Federal Auto Loan.

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Dover Federal Credit Union is an Equal Opportunity-Affirmative Action employer.