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Branch Hours:
Monday, Tuesday, Thursday:
9AM - 5PM
Wednesday:
10AM - 5PM
Friday:
9AM - 6PM
Saturday:
9AM - 12PM
(DAFB & Milford Branches Closed)
Member Service Center (Call Center) Hours:
Monday, Tuesday, Thursday, Friday:
9AM - 6PM
Wednesday:
10AM - 6PM
Saturday:
9AM - 1PM
Beau, our Digital Assistant
Beau is an artificial intelligence (AI) powered digital assistant whose sole job is to help you get there. Whether that be answering a question, checking your balance, or transferring money, Beau can help.
When you dial our number you'll be greeted by Beau. Although Beau is a robot, you can speak to our assistant naturally, asking your questions like you would speaking to anyone else. If Beau doesn’t understand your request or can't help with it, you'll be forwarded to a representative to make sure you get the help you need.
Get Answers Faster
Report Lost or Stolen Cards
- During Business Hours: 888-818-3328
- After Business Hours: 800-472-3272
- For Overseas Cardholders: 1-614-564-5101
Card Authorization for Travel
- During Business Hours: 888-818-3328
- After Business Hours: 1-800-262-2024
- For Overseas Cardholders: 1-973-682-2652
Frequently Asked Questions
There are several ways to become a member.
231176648
Branch Hours:
• Monday. Tuesday Thursday: 9AM – 5PM
• Wednesday: 10AM – 5PM
• Friday: 9AM – 6PM
• Saturday, Drive-Thru Only: 9AM - 12PM (excluding DAFB)
Member Resource Center (Call Center) hours:
• Monday thru Friday: 9AM – 6PM
• Saturday: 9AM – 1PM
No branches are open during the COVID-19 pandemic. Our Call Center is open on Saturday from 8 AM - 1 PM though.
Debit cards can be printed at the branch at the time of account opening.
When not being printed at the branch by the convenience of instant issue, it will take approximately 7-10 business days for both a debit card or box of checks to arrive in the mail.
- At an ATM
- Call 1-800-992-3808.
- Stop in to at any one of our branches and we'll assist.
- Protect your card using our CardValet app.
Call toll free: 800-472-3272. For more information please call 302-678-8000 or 888-818-3328 to speak to a Member Service Representative.
Cashier's Checks are $5.00.
For safe, convenient transfer of funds, please send bank wires to:
Dover Federal Credit Union
1075 Silver Lake Blvd.
Dover, DE 19904
RT#231176648
For Final Credit to:
Member Name
Member Address
Member Number
Savings, Checking, or Loan account number
Between 2-24 business hours.
You can access your account using www.doverfcu.com, via our automated teller Maxine by calling 302-678-8000, from Dover Federal's mobile app or at your local ATM.
Loan payments can be made anytime of the day or night using our online payment program. Select a method of payment and to see the steps needed to complete it.
Dover Federal Credit Union
1075 Silver Lake Blvd.
Dover, DE 19904
Business owners can accept debit or credit card payments through Dover Federal's partner, Total Merchant Concepts. The program makes it possible to accept electronic payments easy and affordable. To get started, call 1-888-249-9919.
Member Testimonial
This is a great credit union. The employees are friendly and do their job well. The rates are great and the fees are low. I will never use a regular bank again!
Barbara - Hartly, DE
