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Virtual Branch
From the comfort of your home, you can complete your banking with us. Through our virtual branch, we offer a new level of digital support that’s just one click away.
Instead of waiting on hold, a dedicated Member Resource Specialist can show you how to do what you came to do, through the screen on your device, with less effort, in a shorter time, and with greater clarity.
Virtual Branch Hours
Monday - Friday: 9 AM – 6 PM
Saturday: 9 AM – 1 PM
Sunday: Closed
Branch Hours
Monday - Thursday: 9 AM – 5 PM
Friday: 9 AM - 6 PM
Saturday: 9 AM – 12 PM
Sunday: Closed
Call Us
Member Resource Center
Monday - Friday: 9 AM – 6 PM
Saturday: 9 AM – 1 PM
Sunday: Closed
Call or Fax:
Call: (888) 818-3328 | (302) 678-8000
Report Lost or Stolen Card: (800) 472-3272
Fax: (302) 678-4391
Have a Question After Hours?
Submit a question through Online Banking or with help from our digital assistant Beau, you can get answers to questions, find out the balance in your accounts and transfer money. Call our main number any time of the day or night to experience this self-service option.
Self Service Options

Beau, our Digital Assistant
Beau is an artificial intelligence (AI) powered digital assistant whose sole job is to help you get there. Whether that be answering a question, checking your balance, or transferring money, Beau can help.
When you dial our number, you'll be greeted by Beau. Although Beau is a robot, you can speak to our assistant naturally, asking your questions like you would talk to anyone else. If Beau doesn’t understand your request or can't help with it, you'll be forwarded to a representative to ensure you get the help you need.