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Fax 302-678-4391
FAX
302-678-4391
Find a branch near you
FIND A BRANCH
Find a Branch
Call 888-818-3328 (Monday - Friday; 9am - 5pm)
CALL
888-818-3328

Branch Hours:

Monday, Tuesday, Thursday:
9AM - 5PM
Wednesday:
10AM - 5PM
Friday:
9AM - 6PM
Saturday:
9AM - 12PM
(Excluding DAFB)

Member Service Center (Call Center) Hours:

Monday, Tuesday, Thursday, Friday:
9AM - 6PM
Wednesday:
10AM - 6PM
Saturday:
9AM - 1PM

Maxine - 24/7 Phone Access

Check balances, transfer money, and make loan payments through our automated teller, Maxine. This easy-to-use system guides you through your banking tasks and can be accessed from any touch tone phone.

302-678-8024    888-818-3328

Report Lost or Stolen Cards

  • During Business Hours: 888-818-3328
  • After Business Hours: 800-472-3272 
  • For Overseas Cardholders: 1-614-564-5101

Card Authorization for Travel

  • During Business Hours: 888-818-3328
  • After Business Hours: 1-800-262-2024
  • For Overseas Cardholders: 1-973-682-2652

Frequently Asked Questions

How do I become a member?

There are several ways to become a member.

Find Out How

What is Dover Federal's routing number?

231176648

What are your office branch hours of operation?

Branch Hours (effective 8/3/20):
• Monday. Tuesday Thursday: 9AM – 5PM
• Wednesday: 10AM – 5PM
• Friday: 9AM – 6PM
• Saturday, Drive-Thru Only: 9AM - 12PM (excluding DAFB)

Member Resource Center (Call Center) hours (effective 4/6/20):
• Monday thru Friday: 9AM – 6PM
• Saturday: 9AM – 1PM

What branches are open on Saturdays and what are their hours?

No branches are open during the COVID-19 pandemic. Our Call Center is open on Saturday from 8 AM - 1 PM though.

Find more information on branch locations and hours here.

What branches have coin machines?
How long does it take for Checks/Debit Cards to arrive?

Debit cards can be printed at the branch at the time of account opening.

When not being printed at the branch by the convenience of instant issue, it will take approximately 7-10 business days for both a debit card or box of checks to arrive in the mail.

How can I reset a pin on a Debit Card?
  • At an ATM
  • Call 1-800-992-3808.
  • Stop in to at any one of our branches and we'll assist.
  • Protect your card using our CardValet app.

See more information on branch locations and hours here.

How do I report a lost or stolen card?

Call toll free: 800-472-3272.  For more information please call 302-678-8000 or 888-818-3328 to speak to a Member Service Representative.

Is there a fee for Cashier's Checks? If so, what is the fee?

Cashier's Checks are $5.00. 

See the current fee schedule here.

What do I need to know to wire money?

For safe, convenient transfer of funds, please send bank wires to:
Dover Federal Credit Union
1075 Silver Lake Blvd.
Dover, DE 19904

RT#231176648

For Final Credit to:
Member Name
Member Address
Member Number
Savings, Checking, or Loan account number

See wire fees here.

How long does it take to transact a domestic wire?

Between 2-24 business hours. 

How can I access my account?

You can access your account using www.doverfcu.com, via our automated teller Maxine by calling 302-678-8000, from Dover Federal's mobile app or at your local ATM.

How do I make a Loan Payment online?

Loan payments can be made anytime of the day or night using our online payment program.  Click here to view the terms and conditions and to make a payment.

What is your mailing address?

Dover Federal Credit Union
1075 Silver Lake Blvd.
Dover, DE  19904

Do you offer merchant processing? The ability to accept credit or debit card payments?

Business owners can accept debit or credit card payments through Dover Federal's partner, Total Merchant Concepts.  The program makes it possible to accept electronic payments easy and affordable.  To get started, call 1-888-249-9919.