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Branch Hours:
Monday, Tuesday, Thursday:
9AM - 5PM
Wednesday:
10AM - 5PM
Friday:
9AM - 6PM
Saturday:
9AM - 12PM
(DAFB & Milford Branches Closed)
Member Service Center (Call Center) Hours:
Monday, Tuesday, Thursday, Friday:
9AM - 6PM
Wednesday:
10AM - 6PM
Saturday:
9AM - 1PM
Beau, our Digital Assistant
Beau is an artificial intelligence (AI) powered digital assistant whose sole job is to help you get there. Whether that be answering a question, checking your balance, or transferring money, Beau can help.
When you dial our number you'll be greeted by Beau. Although Beau is a robot, you can speak to our assistant naturally, asking your questions like you would speaking to anyone else. If Beau doesn’t understand your request or can't help with it, you'll be forwarded to a representative to make sure you get the help you need.
Get Answers Faster
Report Lost or Stolen Cards
- During Business Hours: 888-818-3328
- After Business Hours: 800-472-3272
- For Overseas Cardholders: 1-614-564-5101
Card Authorization for Travel
- During Business Hours: 888-818-3328
- After Business Hours: 1-800-262-2024
- For Overseas Cardholders: 1-973-682-2652
Frequently Asked Questions
Member Testimonial
Dover Federal gave me a better rate and helped me saved hundreds of dollars! Thank You Dover Federal Credit Union!
Ronald - Dover, DE
