With more than 15 years of diversified credit union experience, spanning across the areas of Sales, Service, Lending, Collections, Operations, Compliance, Branch and Call Center Administration, Rzewnicki most recently served in the role of Vice President of Member Services for Dover Federal before being appointed to CEO.
As a true credit union advocate, Chaz Rzewnicki began his credit union career at age 16, through his high school co-op program. By the age of 19, he was promoted to the position of Assistant Branch Manager and has continued to evolve as a strategic and demonstrated successful credit union leader. Rzewnicki implores that the credit union philosophy of “People Helping People” is not only what guides his professional life but also his personal life. As CEO, he will influence the future growth of Dover Federal, prepare for the evolvement of the financial industry as well as continually seek to improve our members’ experience.
Mr. Rzewnicki obtained his degree in Business Administration from Baker College and earned his Master’s Degree in Strategic Leadership from Central Michigan University in Spring 2017. Rzewnicki is enrolled in the CUES CEO Institute and currently serves on the Advocacy Committee for the Credit Union Cooperative Association for DE as well as the Steering Committee for Leadership Central Delaware.
As CIO, Travis Frey will be instrumental in leveraging the right technology solutions that will improve the member experience, while reducing operating expenses and delivering solutions that will align and enable strategic growth and efficiency.
Mr. Frey’s proficiency as CIO is exemplified in his experience working on various CORE systems, Window servers, NCR and Nautilus Hyosung ATMS as well as with branch transformation technology. CIO Frey has executed core conversions, managed the infrastructure transformation for a successful credit union merger, led product and service conversions as well as implemented a new branch prototype using Nautlius Hyosung ATM machines with an integrated transformation solution, designed to maximize the member self-service experience. In addition, Frey has earned certifications on Disaster Recovery, Jack Henry Symitar programming, and Network Security. His passion and commitment to members are reflective in his dedication to leverage technology that allows the member to have more secure control in a digital environment, while incorporating the personal element, in order to empower the member experience.
Donna Kiscaden, has more than 30 years of experience in the financial services industry. Donna is instrumental in leveraging the financial platform to successfully manage efficiencies to reduce costs and increase earnings to leverage Dover Federal’s assets. Donna also assumes the responsibility of fraud and compliance to reduce risk to our members and the Credit Union. Her passion and commitment to the community are reflected in the time she donates to help various organizations. Donna has served as treasurer for Central Delaware Habitat for Humanity for the past two years and was recently appointed president.
As the Chief Member Experience Officer, Rich will be instrumental in ensuring the delivery of legendary service that members expect from their financial institution, while also creating an environment where members are delivered the products and services that make the most sense for their financial needs. With over 15 years of experience in the financial industry, which includes branch management, business development, commercial lending, investment services, fraud services, training, operations and call center management, he most recently served as Dover Federal’s Member Resource Director.
A lifelong Delawarean, he is active in the community and understands the role a financial institution plays in helping members achieve their goals. Mr. Mazzio attended the University of Delaware and Wilmington University, with concentrations in Business Management and Management Information Systems.
Vincent Setnar has over 30 years of industry experience with over 15 years within Credit Unions. During this time he has shared his knowledge and skill within various departments including Lending, Business Services, Marketing, and Branch Management.
Originally from the Pittsburgh, Pennsylvania area, Mr. Setnar gained a Bachelors in Business Management with a minor in Finance from Robert Morris University. Vincent has served on numerous boards and has been a volunteer in various organizations including Habitat for Humanity and Easter Seals, as well as serving as part of the Business Leadership Committee for Seaford Senior High School.
His passion for the Credit Union Industry and ambitious drive for excellence will be instrumental within the success of lending, while his activism within the community will be a great benefit to all of Dover Federal’s members.
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Board of Directors
The elected Board of Directors represent all credit union members to maintain fiscal safety and soundness, set strategic direction, ensure regulatory compliance, hire the CEO, establish CEO goals and objectives, and oversee CEO performance. If you have any questions for the Board of Directors, please send an email to firstname.lastname@example.org.
The Dover Federal Credit Union Supervisory Committee is composed of member-owners appointed by the Board of Directors. Its primary function is to act as the audit committee of the Credit Union, ensuring that it is soundly managed and that member assets are safeguarded. The Committee also serves as a direct resource for reviewing and resolving member complaints that cannot be resolved through normal channels.
We encourage communication to our Board of Directors and Supervisory Committees to be sent using our secure CONTACT FORM or call 302-678-8000 ext. 3044. Emails sent to our Board of Directors/Supervisory Committee at email@example.com SHOULD NOT CONTAIN account numbers, member numbers, card numbers, Social Security Numbers, or any other personal confidential information.
John Van Tine
This is a great credit union. The employees are friendly and do their job well. The rates are great and the fees are low. I will never use a regular bank again!
Barbara - Hartly, DE